Terms & Conditions

By booking tickets, making a reservation, or visiting Chokhi Dhani Panchkula, guests acknowledge and agree to the following Terms & Conditions:

  1. Entry & Reservations
  • Entry is permitted only with a valid ticket or confirmed booking issued by Chokhi Dhani Panchkula.
  • All bookings are non-transferable and valid only for the date and time mentioned.
  • Guests must carry a digital or printed copy of their booking confirmation along with a valid ID proof.
  • Management reserves the right to deny entry if booking details are incomplete, invalid, or suspected to be fraudulent.
  1. Conduct & Safety
  • Guests are required to follow all safety instructions and guidelines provided by the staff.
  • Any unruly, unsafe, or disruptive behavior may lead to immediate removal from the premises without refund.
  • Smoking is permitted only in designated areas. Consumption of outside food, alcohol, or prohibited substances is strictly restricted.
  • Children must be accompanied by parents/guardians at all times.
  1. Facilities & Services
  • Chokhi Dhani Panchkula strives to provide all listed activities, shows, and experiences, but availability may vary due to weather conditions, maintenance, or unforeseen circumstances.
  • The management reserves the right to alter or cancel any activity without prior notice.
  1. Payments, Prices & Refunds
  • All prices, packages, and inclusions are subject to change without prior notice.
  • Once booked, tickets/reservations are non-refundable and non-cancellable.
  • Refunds or rescheduling (if any) will only be considered in exceptional circumstances at the sole discretion of the management.
  1. Liability & Responsibility
  • Chokhi Dhani Panchkula will not be held responsible for loss of personal belongings, injuries, or accidents caused due to guest negligence or failure to follow safety guidelines.
  • Guests are responsible for their own valuables and are advised to take necessary precautions.
  • Parking facilities are available but at the guest’s own risk. The management will not be liable for theft, damage, or accidents in the parking area.
  1. Photography & Media
  • Photography for personal use is allowed. However, professional shoots (pre-wedding, product, commercial, etc.) require prior permission and may attract additional charges.
  • By entering the premises, guests grant Chokhi Dhani Panchkula the right to use photographs or video recordings for promotional purposes, unless explicitly informed otherwise.
  1. Disputes & Jurisdiction
  • In case of any dispute, the decision of the management shall be final and binding.
  • All disputes are subject to Panchkula jurisdiction only.